We accept returns of domestic orders within 30 days of the date the order was shipped.
Returns will be subject to a $5 return shipping fee, which will be deducted from your refund.
Outbound shipping fees from the original order are not refundable.
Please include the original order packing slip in your return package. Returns cannot be combined with multiple orders.
Unused and unopened products can be returned within 30 days. We reserve the right to refuse returns that show signs that do not meet the above criteria.
HOW TO REQUEST A RETURN
To request a return, please email knokno@knokno.com
REFUNDS
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. If your return is accepted, your refund will be processed and applied to the original method of payment. Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.
SHIPPING FEES
Outbound shipping fees from the original order are not refundable.